This is an unprecedented time in our nation’s history, one that is creating a great deal of uncertainty in our daily lives. The potential for the spread of the coronavirus is challenging us with the best way to deal with this outbreak in our communities, schools, businesses, and at home. We want to advise you on how Veterans Advantage and your benefits and military discounts can be of help at this time.
Most importantly, at Veterans Advantage, we continue to do what we have done for our members since the founding of Veterans Advantage 20 years ago-- through the 9/11 attacks on our home soil, the subsequent wars in Iraq and Afghanistan, and two prior recessions -- to stand tall through adversity and honor and support our veterans, those currently serving in our military, and their family members.
To that end, Veterans Advantage has taken several steps to maintain your exclusive benefits and high-quality VIP Member Support:
We are here to help and answer your questions about your benefits and member plans with extended hours Monday through Friday 9 am-9 pm at 1-866-VET-ASSIST (1-866-838-2774) with our live U.S.based team for phone, chat, and email.
If you need to contact a partner directly, find the latest COVID-19 partner updates and key Veterans Advantage partner phone numbers below. The situation is evolving daily, so as we learn more, we’ll be updating this informational page for you.
We’ve recently taken steps to establish an entirely 100% remote workforce to keep our Veterans Advantage team productive while safeguarding them from the spread of COVID-19. We are proud of this achievement, which many of the world’s most successful companies are struggling with today. As a result, Veterans Advantage has the team resources to successfully support you and our benefits program throughout this period.
Likewise, our partners have been working hard to maintain their exclusive Veterans Advantage benefits and to meet your needs at this time. With that in mind, we are posting key partner COVID-19 announcements, below, and especially those in the travel industry. Our goal is to give you the confidence of full transparency and a quality customer experience in redeeming your Veterans Advantage partner discounts.
If you must travel at this time, whether by plane, car or train, we strongly recommend you enroll in VetRewards and purchase low-cost TravelProtection as part of your plan for only $20 in annual Medevac coverage, or add it to your account if you are already enrolled in VetRewards. If you suddenly fall ill while more than 100 miles from home, the emergency medical evacuation insurance under your plan will cover you for up to $50,000 of air ambulance or other emergency medical transportation costs to get you the appropriate hospital care.
Further, with the current social distancing recommendations, we encourage you to check out your online shopping discounts with free shipping benefits for everyday essentials. You can find them in the Military Discounts Marketplace on VeteransAdvantage.com in the “Everyday Shopping,” “Home & Office,” and “Health & Wellness” categories. As is the situation with many retailers today, some online sites are temporarily sold out of high demand medical and sanitary items. See those sites for details and further information.
Our entire Veterans Advantage team wishes you a safe and healthy environment throughout this period, as we continue to serve you and your family.
H. Scott Higgins
C-Founder and Co-CEO
U.S. Army Veteran, Vietnam (‘67-’68)
Key Veterans Advantage Partner Announcements on Coronavirus
Hotels & Resorts
Food & Entertainment
U.S. Department of Veterans Affairs