Billing

If you are starting with a 30-day trial, you pay for the full year's membership in an annual payment, meaning that on the 31st day (1 day after your trial) you will be charged for the membership plan you selected.

Your initial enrollment enrolls you in our Continuous Subscription Service ("auto-renew") whereby you give permission to be charged $4.95 thirty days before your membership expiration and then charged for your full membership renewal on the day of your card expiration. If you would like to opt-out of our Continuous Subscription Service, you can do so by calling 1-866-VET-ASSIST (1-866-838-2774), Monday- Friday, 9 am - 9pm ET, and Saturdays 11am - 4pm ET. Please make sure to have your Member ID available, sent to you by email when you enrolled, so we can quickly assist you.

You are provided 11 months to opt-out of Continuous Subscription Service, or cancel your next term of membership, if that is your preference. Once you are within the thirty day period before your renewal, your new card is now being processed, and shortly thereafter you will be charged as we ship your new card. Once the renewal fee is charged and the card ships, we cannot refund it. However, you can cancel any renewals going forward, and your membership card discounts and FREE Bonus Benefits will remain available to you until the expiration of your purchased term. If you would like to be removed from our Continuous Subscription Service, please call 1-866-VET-ASSIST (1-866-838-2774

If you would like to opt-out of our Continuous Subscription Service, you can do so by calling 1-866-VET-ASSIST (1-866-838-2774), Monday- Friday, 9am - 9pm ET, and Saturdays 11am - 4pm ET. Please make sure to have your Member ID available, sent to you by email when you enrolled, so we can quickly assist you.

Contact a live representative at Veterans Advantage Member Help Line at 1-866-VET-ASSIST or 1-866-838-2774. Our team is happy to help you during normal business hours Monday- Friday, 9 am - 9pm ET, and also weekends on Saturdays 11am - 4pm ET. You can also Contact Us through our online form.

If you wish to remove family members from any future renewals of your account, please click here for our online contact form and include your Member ID, name, the best number to contact you by phone, and the exact names of the family members you would like to remove from your account. We cannot process your request unless we have ALL of this information. You can also call us at Veterans Advantage Member Support: 1-866-838-2774. Hours of operation are Monday- Friday, 8 am- 9pm EDT, and Saturdays 8am- 1pm.

Contact us at Veterans Advantage Member Support at 1-866 VET-ASSIST (1-866-838-2774). We are happy to assist you during normal business hours Monday- Friday, 9am - 9pm ET. We also make time on Saturdays 11am - 4pm ET for those unable to call during weekday work hours.

Yes, if you would like to pay by check or money order, contact us with your name, address, and that you are looking to pay via check or money order so we can send you an enrollment form. Once we receive your enrollment form and check or money order, we will process your order and you can expect to receive your VetRewards Card and membership kit within one to three weeks.

As a reminder, for fastest and secure processing, enroll online. All online enrollments are encrypted and protected by Verisign, the leader in online secure protection.