Exclusive Program Benefit

With a cross-cultural, multilingual staff to help in any foreign location, AIG Assist offers you travel assistance services, at no extra charge for Veterans Advantage members, whenever and wherever emergencies arise.

AIG Assist delivers you emergency travel support Services When the unexpected happens, it is great to have someone there to assist you and your family. AIG Assist is just one toll-free phone call away when you need help. They will make all the necessary arrangements for you in the event of an emergency, plus provide valuable pre-departure travel assistance, including:

• AIG Assist General Travel Assistance: Advice and help contacting consulates, government agencies, translators, and other service providers to help with travel-related problems.


• Emergency Message Center: Leave or receive


• messages from anywhere in the world with AIG Assist to facilitate communications needed during an emergency.


• Pre-Departure Services: So there are no last–minute surprises, get help with immunization requirements, appropriate medical exams and treatments, passport and visa requirements, weather, and travel hazards.


• Lost Baggage/Passport Services: Get advice on lost or delayed baggage, or replacement of a lost passport, and notification of appropriate authorities for a lost passport.


• Insurance Coordination: AIG Assist provides help in completing insurance and medical claim forms, filling out any foreign paperwork, and verifying insurance coverage.


• Travel Medical Emergency Services: When a medical problem occurs, AIG Assist will help obtain local medical care, monitor the quality of the hospital treatment, maintain daily contact between local physicians providing your care and personal physicians, family, employer, etc., and provide medical records and more.


• Emergency Cash: AIG Assist will coordinate getting you the cash needed in an emergency, through banks, consulates, hotels and Western Union.


• Legal Assistance: Turn to AIG Assist to help with arranging local attorneys, embassies, consulates, bail, plus communications between you, your family, and your employer.

Members:
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